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How do I contact Xlovecam after-sales service?

Xlovecam after-sales service

Camlive models are people who expose their nudity via webcam on dedicated sites, with the aim of obtaining subscribers and building loyalty in return for remuneration. Platforms offering this type of activity in the adult entertainment and live cam market abound on the Internet. Among them is Xlovecam. Created in 2006, this erotic live cam platform has expanded rapidly in Europe and the French-speaking world. The site offers intermediary services between visitors wishing to view sexual content and live webcam models, whether professional or amateur. Xlovecam is also a site translated into over 25 languages, featuring some 500,000 models.

The platform is popular worldwide (1 million visitors per day). Xlovecam has also developed its own streaming tools, integrating artificial intelligence solutions to enable visitors to benefit from optimized, high-definition videos. In addition to these services, Xlovecam supports associations fighting against child pornography. Would you like to register as a model with Xlovecam? Do you have a video-related concern? In the next few lines, you’ll find out how to contact the Xlovecam sav.

Xlovecam after-sales service

Contact Xlovecam by phone

Xlovecam does not have a telephone number for customer service. However, the platform does provide models and studio owners with other ways of contacting customer service.

Contact by e-mail/form

If you’d like to know how to retrieve your forgotten password, we recommend that you send your login details to the following e-mail address:

You must attach a photo of your ID to this request. Don’t forget to include your username. In addition to e-mail, Xlovecam has online forms you can use to start registering on the platform as a model. Click on the following link to start your registration process: https://performer.xlovecam.com/?p=ins_anim&set_lang=en.

Once the registration has been submitted for approval, the verification process may take more than 3 days. You’ll have plenty of time to consult the “Help” section and get a head start when you’re ready to go live. To carry out your activities, you’ll need a computer, a webcam and a very good Internet connection.

Xlovecam also offers an option for registering your studio (if you have one) on the site. To do so, simply click on “STUDIO REGISTRATION”. Next, you’ll need to enter a username, your e-mail address and your studio details, i.e. name, telephone number, address, zip code, city and country. You can also fill in dedicated fields such as company registration number, company VAT number and description. These are optional, but they will make your registration even easier. You’ll be asked to provide this information by e-mail before your studio account is validated, and you’ll be able to start working in just a few days.

Xlovecam 2 after-sales service

Contact us by chat

Xlovecam’s Sav can be accessed via online chat. This support will enable you to benefit from rapid assistance 7 days a week, 24 hours a day. The service is set up to enable you to get answers to your concerns at very short notice. So, if you find that you’re having trouble reaching the Xlovecam sav, you can resort to its online chat. Here, you can ask pertinent and precise questions. This service can be accessed via the “chat support live” tab on the website https://model.xlovecam.com/en/#.

Frequently asked questions

In the Xlovecam FAQ section, you’ll find a number of answers to previously submitted concerns raised by performers and studio owners. The answers below mainly concern documents to be provided, payments and earning potential for models.

Xlovecam 3 after-sales service

What documents do I need to register?

To validate your registration, you need to send a scan of the identity card or passport of each person linked to the account. If you don’t have the equipment to scan these documents, you can take a photo using a camera or webcam. You should also make sure that your devices provide good-quality images to make your ID documents easier to read. You can see more details and examples on the registration form page.

How much can I win on Xlovecam?

On the Xlovecam platform, you earn an additional 20% for subscribers you bring in through your promotions and who spend time with you during video sessions. You also receive 20% on purchases your subscribers make from other models. As a natural person (model) or legal entity (studio) offering your services, only the fees due to the intermediary platform are deducted from your earnings. These fees include: 35% for ICT, hosting and marketing services and 15% for the payment service. What’s more, you won’t have to pay any transaction fees for XLC Card or SEPA transfers. In other cases, however, a fee of 6.80 euros per transaction will be charged.

You’ll also pay the SNV (Session Non Voyeur). This is a reserve of 5% of the amount of services purchased by a customer for a period of 180 days. This is to cover any refunds of payments.

On the Xlovecam site, top models or perfomers can generate up to 15,000 euros in earnings per month. They can also earn money offline, thanks to bonuses and VIP videos.

What are Xlovecam’s payment periods and options?

Models registered on the platform are paid every 2 weeks in euros, but they can easily convert their winnings into their national currency if they’re not in Europe. These payments are made by bank transfer, i.e. EpayService, Paxum or Debit Card.

Interested in becoming a model? Click here to register.

About author

With unique expertise in the camgirl industry, Pamela Dupont uses her writing talent to create engaging and relevant content. She delves into the emotional dynamics and intimate aspects of this sector, providing B2B businesses with valuable insights into trends and user behaviors. Her articles not only entertain but also offer strategic insights that help companies understand and anticipate their clientele's needs. By combining passion and professionalism, Pamela brings essential added value to any content strategy in the camgirl industry.